October 5th, 2022
This is to help the users and visitors of Borivali Healthcare Center understand how we collect, use, and share your data to improve your experience with us, on the website and otherwise. We are committed to protecting your data and privacy to the best of our abilities. We do so while abiding by the laws governing this, including The Information Technology Act, 2000 - Section 43A and The Information Technology Rules (Reasonable Security Practices and Procedures and Sensitive Personal Information), 2011.
The security of your data is essential to us. To ensure your data is safe, we have emplaced a system of standard practices. It includes password protection and encryption of the collected data. People at BHC have access to information only on a need-to-know basis. With your agreement to this policy, it is understood that the internet cannot be entirely secure. BHC cannot be held liable for any security breach or unintended data disclosure.
At BHC, we comply with the standards established by the Health Insurance Portability and Accountability Act of 1996. The act encompasses new standards for maintaining confidentiality by the hospital, security provided to patients by caregivers, and safe transmission of healthcare information across various departments. With these standards, HIPAA impacts the everyday functioning of BHC by simplifying processes for every department of the hospital.
USAGE OF COOKIES
In an attempt to ease the process and offer a seamless experience to you, we make use of one or multiple third-party services. It is agreed and understood that the references to such third-party services do not imply affiliation or endorsement.
COLLECTION OF INFORMATION
During the course of your visit to our website, we may collect the following information: name of the patient and caregiver and doctor, date of birth, age, gender, phone number, email ID, residential address, medical records (physical, physiological, mental health), biometrics, genetic data, sexual orientation, transgender and intersex status, if applicable, caste, tribe, religious beliefs, political affiliation, financial information (credit card or debit card number or other sources used for making payments), unique login ID and password, records of interactions on or via the BHC website, patterns and frequency of usage of the BHC website.
USAGE & STORAGE OF YOUR DATA
The information collected may be used for multiple purposes. We store the data collected for a period of three years, as is required by the law. Some of the ways we use the data are listed below:
METHODS OF INFORMATION COLLECTION
We collect your personal information consensually when you:
PRIVACY CARE FOR MINORS & CHILDREN
The website is built to be used by people of or above 18. For minors and children accessing the BHC website, it is advised that they do so under the supervision of their parent, guardian or an adult. We also suggest adults ensure parental lock on devices and browsers to enable a safe environment for minors browsing the internet.
CHANGING OR UPDATING USER INFORMATION
The possibility of feeding incorrect information mistakenly has not been ruled out in our system. To help you get the best result, we offer the option to update the information shared with us. You can extend or withdraw consent to any shared information with BHC. The final decree lies with BHC to understand and fulfil your request, as deemed best by the relevant authority. Write to us at the below-mentioned email id referencing the concern.
DISCLOSURE OF INFORMATION
BHC will protect the information collected. However, we may need to disclose it from time to time for several reasons, including but not limited to the following:
Please report any case of any suspicious or unauthorised activity on your account by intimating us via email. If the said case causes any loss, you shall be liable to indemnify BHC and any of its partners involved. To resolve grievances, address issues or raise concerns, write to us at email@example.com
Hi. My name is Aria. How can I help you?